RnR Manager not properly processing New Requests

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: RnR Manager not properly processing New Requests

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Functionality

Platform: Windows

Release: 8.5.3

Reproducible: Always

Hi,

We have a problem that when users attempt to book a Room, RnR Manager fails with the following error (excerpts from Log)

ProcessRnRDocs

bnoKeepDoc=0

error=0807

The booking is made, however the Chairperson does not receive an accepted notice.

Background

Switching domains, all domain entries have been updated. Site documents in the RnR database have been updated with respect to the Resdomain field being set.

Emails are being routed properly, as initial "booking" emails to the RnR database. Can't find any explanation on what the error code means. Anyone else experienced the same issue?

Thanks

Ian

Feedback number WEBB98EDHJ created by ~Delores Fezkikonynivu on 06/06/2013

Status: Open
Comments: